Run, don't walk ! - Customer Success Symphony Talent Employee Review

1.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

There are still some talented people there, though others have been let go or forced out

Cons

1. Company reorged this year to align to a SaaS structure, leaning heavily toward software, less to media and creative branding where their history and best performance has been. 2. Technical Account Managers which would have aligned to a SaaS structure were all let go or moved to other roles. The rest of the team was not prepared for this large a change. 3. Creative, media strategy and overall client program strategy teams were not supported. People and roles may have been eliminated or people were pushed out with overwhelming workloads. 4. Entire leadership changed over within months - look at the website. This is very telling. 5. Loss of expertise and purpose. With so many long-time, committed team members having been forced out or fired and not enough team members, it has put a huge strain on the experienced people still there. It's a sad situation.

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Symphony Talent Response
2y
Thank you for taking the time to share your feedback regarding your experience at Symphony Talent. We appreciate your insights regarding our transformation efforts that we have undertaken over the last year. Transparency is at the heart of our core values, which we try hard to incorporate into every aspect of our work. We are actively investing in our business, which involves making operational adjustments from time to time. We understand that change can be challenging, and we know that our recent transformation efforts may have impacted your experience negatively. We value all feedback and take it seriously as it helps us improve. Our aim in implementing these changes is to position ourselves for long-term success in a rapidly changing industry. Thank you once again for your feedback as we are committed to building a positive and supportive work environment for all our employees.

Explore other reviews about Symphony Talent

5.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- one of the best companies to work with. - very flexible hours - solid career growth support

Cons

- Pressure can sometimes be overwhelming

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Symphony Talent Response
1y
Thank you for sharing your experience as a Web Developer at Symphony Talent. We’re thrilled to hear that you found us to be one of the best companies to work with and that our flexible hours and career growth support made a positive impact on your journey. We acknowledge that workload pressure can sometimes be a challenge, and we are continuously working to ensure that our teams feel supported, balanced, and equipped to succeed. How? We focus on emphasizing alignment through company wide goals, defined work streams and weekly 1:1s across the business. This enables our managers to support their team members in maintaining alignment, clarity and visibility into priorities. Your feedback is valuable as we commit to driving an exceptional experience for our global teams. We truly appreciate your contributions and wish you continued success in your career. Chief People Officer
3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, and worked well together.

Cons

Product was terrible, Had issues 24/7, clients hated it.

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