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      Synchrony

      Engaged Employer

      Synchrony reviews

      Training was smooth transition but fell short - Customer Service Representative Synchrony Employee Review

      4.0
      Apr 12, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people and benefits. Overall great. It's stressful at times and that's not something you can really train. Good experience for credit card inside information.

      Cons

      A lot of customers ask for assistance figuring out their bills but I'm not an accountant. Some people still do not know how to use credit cards.

      Explore other reviews about Synchrony

      5.0
      Jun 9, 2026
      Credit risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Best Place to Work and has best team

      Cons

      - Nothing much, very supportive firm

      5.0
      Jun 3, 2026
      Avp-operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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