4.0
Jan 6, 2018
Former employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Competitive pay & benefits, large focus on internal development of employees & community service.
Cons
Lacking as a financial institution in service to cardholders, incomplete strategies pertaining to call direction & departmentalization(resulting in endless transfer loops for customers), system changes without notice across all departments, poor communication of work-related expectations