Be ready to Slave for little pay! - Customer Service Representative Synchrony Employee Review

1.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

PTO health insurance 401K schedule that's it. Not much good things to say about this place besides that it sucks!

Cons

This company is very strict on quality, literally you can't do anything for the customers can't help them get access to there online account, can't help with online username or account number. Very limited on what you can or can't say to the customer be ready to read word for word from a script. Also a lot of favoritism. 1 person out of the whole company gets to give updates to the whole site while the others slave on the phone and only get awarded $100 more a month. This site is located at 3150 S 48th st phx. I would never recommend a friend/relative to work or apply here! It is horrible!

Explore other reviews about Synchrony

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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