Pros
There are not a lot of typical pros for working at Synchrony Financial. They did recently add a "coffee" station in although they had to add a disclaimer sign indicating it was not made from actual coffee. The work is consistent. Always at least a 40 hour work week to complete under normal circumstances. Healthcare used to be good. It's not anymore.
Cons
Working in conjunction with peers to solve major issues is discouraged. The rules and requirements of the job change every day but the software used to do the work is 10-20 years old. Shooting the messenger is a common tactic. Trying to go above and beyond in your role is strongly discouraged across all areas of the business. Stay in your box and keep your head down. Analytical people need not apply. Sadly because the business does not promote people who are analytical upper management is full of individuals incapable of adapting and creating solutions. Work and family is something that is preached about. It does not exist here. Any deviation from the set schedule will land a person on the fast track to write ups. Compensation is poor, advancement is negligible.