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      Synchrony

      Engaged Employer

      Synchrony reviews

      Stressful Place To Work - Customer Service Representative (CSR) Synchrony Employee Review

      2.0
      Sep 26, 2015
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The new site is beautiful. There is a fitness center onsite. I Loved My Team!

      Cons

      It is stressful being a Customer Service Representative! Everything is rated by a metric system! The company is NOT understanding about sickness in your family! Vacation time is earn as you go. If you schedule a vacation, and it is approved, you won't be paid until you have earned that amount of time. I took a 5 day vacation and was paid for 1 day!

      Explore other reviews about Synchrony

      5.0
      Jun 9, 2026
      Credit risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Best Place to Work and has best team

      Cons

      - Nothing much, very supportive firm

      5.0
      Jun 3, 2026
      Avp-operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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