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      Synchrony

      Engaged Employer

      Synchrony reviews

      Mentally Draining - Customer Service Representative Synchrony Employee Review

      2.0
      May 2, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager was great and very supportive

      Cons

      Heavy Workloads, Doesnt have much resolutions for their customers so a lot of time agents are blamed. You get like 10 secs of breathing time before you receive another call. very exhausting for a low salary job

      Explore other reviews about Synchrony

      5.0
      Jun 3, 2026
      Avp-operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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