2.0
Aug 5, 2018
Former employee, more than 1 year
Somerset, NJ
Recommend
CEO approval
Business Outlook
Pros
-Great co-workers - Great Call Center managers - Easy job
Cons
-Terrible upper management OBSESSED with increased productivity. I had one Executive tell me I should be making 200 calls a day. - Dishonest managers that do not care about the client's wants or needs, they only care about bringing in new business and will lie to potential and current clients to do so. - Rigid environment with lots of micromanaging - Very boring and sedentary job working in a call center - 0 upward mobility unless you want to be a call center manager