Fired without notice - Design Consultant System Pavers Employee Review

1.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

They teach you an extensive sales presentation to share with clients

Cons

I was hired for SP and I spent 50 hour work weeks studying to get through their virtual training class. They would keep me in class for 7 hours a day then tell me over and over I was not where they wanted me to be in learning the material. (how was I supposed to memorize a presentation when they had me in class half the day?) They would pep talk each student one by one, after the quiz the next morning. Every few minutes they would ask for a physical thumbs up to show we were engaged. This got old real fast. After I finished the training class my manager called me up and fired me without hesitation. He said the trainers didn't like me. One of them went behind my back to my manager. Not once did the trainers say anything to me that would have made me think I was disliked. I was shocked to say the least. Completely blindsided, I did not see this coming. Looking back, I think it was because I left a poor review, on the feedback card, expressing how I thought the training class could have been better if they gave us more time to study on our own instead of having us read the presentation over and over as a group. I have a family and I made a big life change to work for System Pavers. I was treated so poorly. I hope no one else goes through what I went through.

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System Pavers Response
4y
We appreciate your review, and always want to hear from our employees whether good or bad. We are sorry to hear that your experience was not a positive one for you. We almost always receive very favorable feedback in regards to our training program which is regarded as the best in the industry by many of our successful sales representatives. It’s structured to provide consistent feedback throughout the training process because our goal is to help you be successful. The program has a proven history of providing the foundational knowledge needed for a long and prosperous career. The class time is to help each student understand and learn the material, some of which is done by repetition. Any study time after class would be to help memorize what you covered in class. Our Trainers take pride in being available to help our students, provide meaningful feedback, and to give additional help to anyone that needs it. We want all our students to enjoy the learning process and take away everything they need to be successful once they get out selling. I want to again thank you for your review and I wish you the best in your future endeavors

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5.0
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Pros

Amazing Work/life balance Great money

Cons

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1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many pros, it's a CA company run by PI firm which is a negative in itself.

Cons

Operating, or disquised, as a "Design Consultant" at System Pavers (SP) reveals a glaring disconnect between corporate promises and field reality. The training program (SPU) is fundamentally deficient, failing to provide adequate technical design, diagramming, or specialized virtualization tool training required to actually perform the job successfully. No promised review or feedback of your diagrams you were required to produced. Instead, the entire onboarding infrastructure is built to enforce a rigid, high-pressure sales loop, ie. "PROCESS", under heavy private equity oversight. Perhaps that is why they changed the role from "Design Consultant" to "Outside Sales". Management mandates an incredibly misleading "90-minute appointment" narrative to homeowners, which in reality is a high-pressure, 3-to-4-hour grueling ordeal designed solely to force a "First Time Close" (FTC). This hard-sell tactic is alienating; pushing a "buy now" ultimatum actively offends qualified prospects who would otherwise buy based on product merit. Because the timeline is so unrealistic, a massive percentage of appointments collapse into unworkable follow-ups. Financially, the role is highly exploitative of your personal resources and hard work: Zero Mileage Reimbursement: Despite requiring extensive road travel to homeowner locations, there is absolutely no compensation for vehicle wear-and-tear or fuel. You absorb 100% of the operational risk of driving for the company. Commission Cannibalization: Management routinely slashes or completely burns your hard-earned commission under the guise of "making the deal work." They expect you to absorb the financial hit for the sake of the sale, meaning you do all the legwork only for leadership to erase your payout at the closing table. 401K Match: A maximum of $300 match, annually. Wow! It would have been better to just say no match than to trick someone into thinking they could benefit from their match.

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