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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Great pleace to work - Customer Service Expert T-Mobile Employee Review

      5.0
      Feb 13, 2026
      Customer service expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, awesome benefits, very competitive pay, the company seems to actually care despite being a fortune 500.

      Cons

      Day to day work can be mentally draining.

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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