Everything That Glitters isn't Gold - Rentention Specialist T-Mobile Employee Review

2.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

pay (for now) people (they are in the same boat with you)

Cons

Rules and policy constantly changes (this isnt new but its getting worse) They will say one thing, reassure you, then don't follow through ( get it in writing no matter the promise) Unethically changes to meet metrics Favortism Promote to fire ( there is a contant situation in from what i know just charleston) but they will promote you then 2 months later "restructure" rename the role, for the people who were kicked out of the role were fired or made to reapply.

Explore other reviews about T-Mobile

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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