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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Good pay but shady management practices - Mobile Expert T-Mobile Employee Review

      3.0
      Apr 12, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for entry barrier if in high volume store

      Cons

      CEO and management make decisions to punish customers and hide behind retail reps. Shady tactics encouraged

      Explore other reviews about T-Mobile

      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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