Toxic environment overshadowed by lack of autonomy - Retail Store Manager T-Mobile Employee Review

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved how I did not have to work any of the holidays. TBH, that's probably it.

Cons

Working at TMOBILE and the little entitled children literally stole every ounce of joy from my life, to the point that earlier this year I had to step away from the business to get a break. This company and it's employees drove me to attempt self harm, had to seek professional help. After 3 months on FMLA/ short termed disability, when I returned to work, they had concocted a false allegation that resulted in termination. There was no autonomy in being able to create and manage my team, being micromanaged at every corner. This place is probably great for the current generation, not for the experienced. Pay is ok

Explore other reviews about T-Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All