Pros
Great products to offer the SMB space- prices are very competitive - Benefits are very good Great group of people to work with- in general
Cons
T-Mobile has not set up a system which allows the retail space to be required to hand over SMB to corporate- one is competing with the retail stores.- @work AE's compete with the call center as well- T-Mobile does not do enough to promote @work as a separate unit- tries to combine this with the retail space- Lead generation is on you- T-Mobile makes no investment into generating leads for sales persons- you end up pounding the pavement and cold calling leads you hope will close eventually- The role of AE for @work is more of an entry level role for a younger person with a few years of experience in sales. Training is terrible- you are on your own-very basic for the more experienced sales person