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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      The job is what you want to put into it. - Retail Sales Associate T-Mobile Employee Review

      3.0
      Jan 19, 2012
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great, cheap benefits -Possibility is there to make a good deal of money -Flexible and employee friendly company

      Cons

      -Expectations were not clear in my store at all (could be individual management) -Ability to grow was hindered by pyramid compensation structure. (RSA to RAM to RSM to DM) -Mixed and frequently conflicting messages from management, changes weekly -RSA is expected to go WAY outside of their job description and sacrifice their commissions to deserve promotions

      Explore other reviews about T-Mobile

      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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