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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Not too shabby - Retail Sales Representative T-Mobile Employee Review

      4.0
      Mar 1, 2012
      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay for performance is a plus, great benefits package (health plan is second to none), generally good communication and training available

      Cons

      Senior leadership is unable or unwilling to adapt to changes in the market. Favoritism is shown when promotions are available. Lack of development plan for high performing reps.

      Explore other reviews about T-Mobile

      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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