Account Executive - Business Account Executive T-Mobile Employee Review

4.0
Feb 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Very nice people for the most part. Benefits are awesome and the outside sales role hours are very flexible as long as you work hard and deliver. You need to have the positive attitude and willingness to succeed in order to make lots of money. You have an amazing earning potential in this role.

Cons

If your motivation is money alone than there are almost no cons for you. If you like being thanked and recognized by the management you need to look somewhere else. Managers want you to work hard and deliver but when it comes to company's gatherings and outings, they will go without you and have fun. The process of sale can be frustrating and complicated with lots of moving parts, weekly new promotions and credit checks for the customers. Credit check department is outsourced and there is often a language barrier.

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T-Mobile Response
9y
We greatly appreciate your honest feedback—we think the @work team will find this insight valuable and we will definitely be sharing it with their leadership team. We want to make sure our team members are set up for success as they are the key to being a best place to work. Being in a remote location should not limit your ability to be recognized and celebrated. Teams across the business are working to better recognize their team members and their efforts through platforms such as the Appreciation Zone—if you have any additional suggestions please feel free to DM us on Facebook or Twitter @tmobilecareers as we’d love to hear them! --Your T-Mobile Careers Team

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5.0
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Pros

I really like the people they are so wellcoming

Cons

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5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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