Good company but... - Customer Service Representative T-Mobile Employee Review

3.0
May 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, nothing to complain about besides wanting a little more vacation tIme.

Cons

The company was always downsizing and different perks began to disappear before I left the company. Less than 2 years after I left they closed down the local site and laid off most of the employees.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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