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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Mindless waste of time - Customer Service Representative T-Mobile Employee Review

      1.0
      Aug 30, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you enjoy Skinner box pointless tasks this is the place for you!

      Cons

      Always terrible and constantly overburdened with mindless management preaching effort and work with no support.

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      T-Mobile Response
      6y
      Thank you for sharing your experience. We encourage you to continue having open and honest conversations with your local leaders as well as your Employee Success Partner and Career Agent about your development and career goals. On Team Magenta, it's all about partnering for continued shared successes. --Your T-Mobile Careers Team

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      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

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      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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