Soft collections with a minimal goal of 876/hr , keeping and updating records including address. Making recommendations - Financial Care Representative T-Mobile Employee Review

4.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Overall the job is pretty simple

Cons

The job can be very, very stessfull if you let it. Your stats can be micro managed down the literal second. Once a goal is reached you are still pushed to do more.

Explore other reviews about T-Mobile

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

This has been the best workplace for me so far. Love the energy, management, people, workplace, free food every now and then, great coffee.

Cons

IT department can be more proactive.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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