Pros
T-Mobile has a decent pay scale and competitive benefits package. Time off is generous and company philosophy encourages a work/life balance. Environment is fast paced. People are generally willing to band together across disparate groups to accomplish company goals.
Cons
Lack of opportunities unless you are willing to move (currently on your own dime) to Seattle or Frisco, TX. Lack of available opportunities. Lack of training to keep skills current. Lack of involvement in IT department. The ITA group is under a group of software developers who have no idea what we do or how to leverage our talents. The latest initiative in our group is cleaning up after call center reps. Management of department is not open to comment or change.