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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Sweat Shop Mentality - Customer Service Representative II T-Mobile Employee Review

      2.0
      Apr 7, 2010
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Facilities Excellent Benefits and Perks Top Notch Computer Systems Excellent Information Database Extremely Organized Company Quality product and service

      Cons

      Excessive Micro-management New manager every 3 or 4 months No flexibility for continuing college education German Gestapo Military style management Revolving door of employees

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      5.0
      May 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment bonus after 5 years

      Cons

      None! Loved the company and opportunities there

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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