Working for T-mobile - Retail Sales Representative T-Mobile Employee Review

4.0
May 3, 2010
Recommend
CEO approval
Business Outlook

Pros

The manager I had when working here was incredible. She made the experience great. The starting pay with little retial experience was good. The training was intense but needed to be a good retail sales rep. Great training in customer relations.

Cons

Flexibility once school started even as a part time employee. Some confusion between management when the store first opened; however, that can be expected.

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5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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