Okay for a temporary position - Customer Service Representative II T-Mobile Employee Review

2.0
May 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent pay.

Cons

Management does not care about you as a person. If you make too much they will find a way to fire you. T-Mobile is a good job out of high school or if you are working at the corporate headquarters, but not in the call center environment.

Explore other reviews about T-Mobile

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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