No Support - Merger Killed T-Mobile and Sprint - Retail Store Manager T-Mobile Employee Review

1.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

SWAG ... (smh) clean stores, that's about it.

Cons

Understaffed, constant relocation, little to no leadership support, network is garbage, customers treat front line employees like garbage.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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