went from awful to worse - Retail Sales Associate T-Mobile Employee Review

1.0
Oct 23, 2021
Recommend
CEO approval
Business Outlook

Pros

met some other sales reps that were genuinely good people however.

Cons

managers, policies, no accountability for bad managers . had to use ipads that were buggy constantly freeezing and were punished when trying to use computers. they only care about you making money and couldnt care less about you if you were dead in a ditch. morning meetings to punish you for not selling enough. fake open door policy.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom, supportive atmosphere, good pay

Cons

Not many, long shifts on call can be tough

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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