Leadership is not working - Retail Sales Leader T-Mobile Employee Review

1.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Good hours since there is less people who work.

Cons

Be carful what area you work in. You could end up either paying for a customers phone repair so they can use it as a trade-in or the CEO’s assistant sends one of their friends to get a free product from your store and you have to waive all fees.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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