Nice place to Visit... - Anonymous employee T-Mobile Employee Review

2.0
Aug 13, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are great, paid time off is great after you have worked there for as long as I have. low level management working to make things better.

Cons

In the last 2 years or so, the company has gotten leaner. it has never been "Fat". Much reorganization happening, This is reflected in the number of sites per tech, and number of sites per RF engineer. The support staff have way too many hats to wear, or their job function has been moved to another market/location. This provides too many places now for problems to pop up and not get the full attention they deserve. Don't ignore your bread and butter for the sake of latest and greatest. Panic of the week is getting old,( the "This needs to be done yesterday" syndrome) It feels like someone higher up the food chain has a blue chip (Goal) that is being addressed, at the expense of problems in the market. the lower employees have little say in the operation, and I understand that management has to make tough decisions, but I have never felt so disenchanted with this company than in the last 2 years.

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5.0
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Pros

No micromanagement, Good work life balance, No commission cap

Cons

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5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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