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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Generally, you wont ever take this job home with you, great work/life bal - hard to stick with long term - Customer Service Representative II T-Mobile Employee Review

      3.0
      Aug 14, 2010
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefit package is top notch, including free money for college *Open door policy, express any concern to the lowest or highest manager available and anyone will hear you out *Competitive Pay comapred to the industry

      Cons

      * Office politics run too deep * Promotions are few and far between, regardless of your performance. It's more how you can "talk the talk" than "walk the walk"

      Explore other reviews about T-Mobile

      5.0
      Jun 28, 2026
      Sr field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom, supportive atmosphere, good pay

      Cons

      Not many, long shifts on call can be tough

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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