Good people but dysfunctional and highly inefficient - Principal Product Manager T-Mobile Employee Review

2.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Despite attrition of great performers over the past couple years, there are still many talented and wonderful people. However, key non-manager performers are now having to carry more and more on their backs.

Cons

- Counterproductive organizational structure - Extreme matrix management - Product and innovation reporting into Marketing, led by an exceptional marketer who isn't an effective leader outside of that domain - Executive leadership are mostly not technologists, former engineers, or product leaders. There is a never-ending focus on arbitrary delivery or launch dates when not truly required. This frequently ignores recommendations of engineers, product managers, and designers. - Many large scale digital initiatives fail or fall short. A common pattern is VPs are pressured to give the illusion that everything is on track and under control, when that's not true. - Tech debt accumulates constantly, leading to brittle, half-baked solutions (see "date-driven") and senior management not understanding why the organization isn't more agile.

Explore other reviews about T-Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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