Great pay/benefits if you love chaos and anxiety - Consumer Group T-Mobile Employee Review

2.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great comp and benefits, including full tuition coverage, stock grants, and a discounted employee stock purchase plan. You have a lot of freedom to be in innovative and create programs, give feedback.

Cons

Constant change and fear of losing your job. The president of consumer group consistently creates new teams/initiatives every 6 months and then changes his mind and lays the whole team off. They spent 6 figures to relocate me across the country with my family and then laid me off a year later. I spent 16 years going to meetings where senior leadership would tell us to be open to relocation because it was a big part of how they moved up. Being laid off was basically a blessing in diguise because it’s an incredibly stressful place to work. They re-org every 3-6 months and you constantly have to worry about your job. They keep people with poor integrity and performance. There are so many priorities and focuses happening at the same time, complete chaos. No accountability at all.

Explore other reviews about T-Mobile

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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