Pros
This role provides plenty of autonomy. You are allowed to run your business as you see fit.
Cons
Dead end position. Performance is not rewarded. Promotions are based off of busywork and not actual sales performance. No matter how much money T-Mobile wastes on systems and software, you will have to manually track and report almost every aspect of your job. Quotas were raised every single quarter in 2024. You will have to deal with plenty of incompetence outside of the Solutions Engineering organization and management will not have your back when you point out what should and shouldn’t be expected out of your position. New solutions are rolled out regularly with a launch now fix later approach. You will get blamed for every failure in the system, support and shortcomings of the Account Executives and Sales Managers you support. Commission is capped in this position and starting salary is 30-50% less than you would get doing the same job elsewhere.