IT Technical Support Analyst - Dates TBC Employee Review

4.0
Aug 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great people. They are there to help and understand if there is a private issue occurring outside of work

Cons

Unable to move up unless you have 1 year tenure with the company. This is bad if someone who meets all the criteria of the position and the manager will choose someone who has no certificates or degree in the position because of the 1 year tenure.

Explore other reviews about TBC

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work keeping you active. Enough space to do your job, no micromanaging. Steady workflow and good compensation.

Cons

Some days get too busy unexpectedly.

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance okay, get your route down and done quickly if you need to.

Cons

Micromanagement, cannot seem to stick with 1 program, uncertainty of the commission structure, mislead on who to contact, outsourcing customer service. Pays ok, but bank on no commission. Company talks about how much money they are making and how well they are doing while we struggle to make sense of the algorithm they have come up with on what to pay us that year.

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