Not a career but a last resort like Walmart. - Assistant Manager TCC Verizon Authorized Retailer Employee Review

There is no professional training. The company is more focused on opening stores than inner-core evaluation and training. The company get's you excited by hype about working with the company, but it is that, all hype. There is no professional direction and no room for growth. The managers make only 75 dollars more than the employees. The only benefit to being a manager is control of the schedule. The pay structure is based on who is clocked in. If you make a sale and the others are not working, they get a fifty-fifty cut. Sales is very hard pushed on you. The company claims that they strive at customer satisfaction, they drill this in your brain in corporate training, however, the regional manager's say screw service and make them money. You also have to sell dish network on top of cellular devices. If you do not meet quota, you get written up and fired after the third month. One thing that irritated me about this company is that if you did something wrong, you get no direction or a solution. If you need to improve your approach to customers, you are not informed or even pulled aside. There is no growth for you within the company unless you want to move to Marion, IN (the boonies). The largest con is that the CEO is for the employees, however upper management (regional's, VP etc) are for themselves since they profit more based on how much their employees make.