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TCC Verizon Authorized Retailer

Engaged Employer

Great team, subpar compensation - Sales Representative TCC Verizon Authorized Retailer Employee Review

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved my team. Most of omy coworkers were friendly and inclusive, constantly offering advice and help. Easy job in the way that there is no manual labor and the expectations are very clear. You know if you're doing well, and you definitely know if you are not.

Cons

As in many entry-level sales positions, some coworkers are gatekeepers. Once you start to taste success and get a hang of sales, they will become more and more hesitant to help you out. It can be very competitive, even to the point where coworkers are standing right in front of the door waiting for customers. I ended up leading my team (besides my manager) and noticed a change in the way certain coworkers treated me. The best way to go about this job is to be good at what you do, and try not to care. The people who performed the best were never the ones jumping at customers, it was the ones who were calm and all but let the customers come to them. One final point is that the pay is horrible. Even as the top earner in my store, my pay only averaged about $18 per hour. It's $8 an hour plus commission, which is horrible. I left the job rather quickly for this reason among others.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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