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TCC Verizon Authorized Retailer

Engaged Employer

Awful upper management, usually good people to work with in the stores. - Store Manager TCC Verizon Authorized Retailer Employee Review

1.0
Sep 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Easy work, fun place to work when no upper management is around. Store managers typically try to be there for their employees. Decent benefits and discounts on products. The HR and payroll ladies are very nice when your Regional screws something up.

Cons

Pay structure gradually changed to pay employees less while demanding more productivity. 3 months of not meeting almost impossible goals equals termination. The scoring system for employees is completely unfair. Store managers have bonuses based on store performance (which upper management claimed they gave out too many the first month it was initiated) that are included as part of their salaries. (Which is terrible for what they do). Lots of nepotism. Regional managers have a very negative fear induced approach to "coaching".

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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