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TCC Verizon Authorized Retailer

Engaged Employer

Employees do not matter. - Sales Manager TCC Verizon Authorized Retailer Employee Review

1.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent hourly rate after paying $5.00 per hour to reps for a long time.

Cons

Zero commission to be made, only bonuses. If you sell 19 phones and the bonus level is 20, you will not get paid for the 19 phones and the company keeps all of the profit. Upper management has no shame in playing favorites and pretends to be fair just to look good on paper. The company claims "employees matter" but will terminate you in a New York minute regardless of your production if you are not a part of their clique and don't fit in. They care nothing about your personal life or if you have mouths to feed. You are just a number and completely expendable. You are forced to ask for donations daily for their culture of good program along with participating in monthly community service projects that take you off of the sales floor (which holds you back from hitting those sales goals). To say there is a substantial amount of micromanagement would be the understatement of the year. Horrible place to work if you value job security.

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TCC Verizon Authorized Retailer Response
9y
Hello. We want to thank you for expressing your thoughts and beliefs about your time with our company. We hear you and we want to be better for our current and future employees. Our employees are the backbone of our company, and we do our best to make it know that they matter. We know we have some work to do on our end, so we thank you for letting us know how you feel. We will be sending this to the right people to help make sure these opinions are heard and change are made. Thanks again letting us know!

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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