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TCC Verizon Authorized Retailer

Engaged Employer

Just so Saddening - Anonymous employee TCC Verizon Authorized Retailer Employee Review

1.0
Feb 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the few original people who are still there.

Cons

Ohh man. This sucks to write. It really does. You read these reviews and think 4,5 6 years ago that you would never say or see these things people are writing about Moorehead. What happened Moorehead? You used to have people who would do anything to represent you, anything to be part of the family. Now you have people writing comments with nothing but hate. What hurts the most is some of the people know how good it was back in the day. When you trusted people to do their jobs, and allowed them do it their way. You started managing for money, and not for the people. You guys have completely lost what made you the best. And seeing how things are done nowadays, you will never get it back. You may think you can, but you wont. Your so focused on Money you have washed the people out that loved to work for you. This is going to be one more comment that gets lost to a recorded response. I do not want to see the same response from someone in the back office who is just going to click " Copy/Paste". The moorehead I used to know would actually care about these negative reviews. The moorehead I know, could not sleep knowing these things are being written about the company their family started in Marion.

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TCC Verizon Authorized Retailer Response
9y
Hello. Thank you for sharing your sincere concerns about TCC. To see an employee with your dedication and love for the company step away really strikes a chord with us, a sour one at that. I want you to know that there is an actual person reading and listening to these kinds of posts, and I assure you that we're doing everything we can to make things right. I've been forwarding these messages and concerns to the ones who need to know of these experiences, and I will do the same for yours as well. We want to change to help make working, shopping with us an enjoyable experience, so thank you for letting us know how you feel.

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CEO approval
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Pros

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Cons

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1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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