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TCC Verizon Authorized Retailer

Engaged Employer

Dont join the "Family" - Anonymous employee TCC Verizon Authorized Retailer Employee Review

1.0
May 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

thats a tough one...401k, Life insurnace,

Cons

TCC will change your pay with very short notice..even around the holidays. From January 2016 to March 2017 hourly and commission changed 3x. Each time giving 70% of employees take home money less. Your job is not secure. not matter how you perform. They will "Restructure" giving hundreds of people without jobs for no reason except they "Restructured". Upper management will tell their store managers to "Hide" information to save their own self. Culture of good is just a Mask to hide all the corrupt corporate nonsense that takes place. "Making Customers Better"- They are one of the worst indirect retailers for Verizon in the customer service "Making Employees Better"- Watch your Paychecks, they will overcharge you in insurance, scam you in your commissions earned, not provide you with basic essentials to do your job. "Making Communities better"- you are REQUIRED to "Do Good" even in events that dont interest you, oh but if you want to do an event that interests you...good luck getting approval to do so. Ask 10 different TCC stores across the nation a policy question... all ten will give you a different answer. because the management does what they want, false churn, breaking policies to hit bonuses, making up their own rules with no backing and so forth. This starts from Area General Managers having a policy to Area Directors changing that to benefit them then relaying it to Store Managers then store managers trying to inform Tech Advisors of a policy that makes no sense.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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