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TCC Verizon Authorized Retailer

Engaged Employer

There is a lot wrong... - Technical Advisor TCC Verizon Authorized Retailer Employee Review

1.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay if you're good at hitting bonuses. I averaged just under 50k a year... I was lucky enough to be in a busy location though. Lots of opportunity to travel for events like a Sales Rally, trainings, sit down with upper management, etc.

Cons

Ignore the speel this company gives you about employees/community/customers matter. It's a sales job, they just refuse to admit it's the money that matters. Personally I'd rather work for a company that owns up to its shady sales tactics and drive for making money.. instead you get TCC trying to hide behind culture of good and how much they "care" about everyone . A year into the company I bought into their "virtuous circle of success" ( which is no longer a thing btw, they constantly change their company mantras) Now over 3 years later I've realized there is either a MAJOR disconnect between corporate TCC and the store level, or they just don't care. At the store level you are encouraged and trained to be shady. Up front costs like Platinum Pass are not explained and are simply being called a "set up fee". At meetings we go over how to get them to sign paperwork without them getting suspicious about what they are paying for. Oh and don't bring up how messed up that is, especially in front of new hires. You will be pulled aside and "coached" for being negative and undermining management. I may have considered staying with the company if there was more opportunity for moving up, like assistant management. Instead they introduce MIT(Manager in Training) it's basically being an assistant manager without the pay. Culture of Good is a sham, at least to management. We've dropped off boxes of supplies at retirement homes and managers will snap pictures with the seniors smiling snad then post to the companies group chat saying "#COG #MAKINGADIFFERENCE #LOVE MYJOB" then when they leave, crack jokes about how bad they smelled or how sad their lives are. I could go on and on... over 3 years of negative experiences.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid, flexible schedule, leadership and communication

Cons

The pay could be better

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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