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TCC Verizon Authorized Retailer

Engaged Employer

Employees DO NOT Matter - Sales Representative TCC Verizon Authorized Retailer Employee Review

1.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Good hourly pay, 401k, good health insurance, very structured, true HR department

Cons

They will tell you time and time again that employees matter. Well isn't that the biggest lie I've ever heard. As they are telling you that behind your back they are changing commission. I was a top rep who uses to make anywhere between $2,000 and $3,000 just in commission. Now I'll be lucky if I hit $1,000. The company is profitable because they don't pay you on what they should. They expect you to sell new activations, which isn't an issue, except they DO NOT pay you on it. They pocket the money they get from Verizon. Departments don't answer you and they treat you like a number, constantly threatening you for relocation or firing. They limit you on what you are capable if and don't pay out accordingly so they can pocket more.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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