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TCC Verizon Authorized Retailer

Engaged Employer

Moorehead, a company that actual knows your name - Call Center Representative TCC Verizon Authorized Retailer Employee Review

5.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

1. The CEO, Scott Moorehead, actually knows all his employees and their names. 2. The company is welcoming and inviting. I have worked here almost 3 years and have never felt a more family oriented atmosphere. Where everyone knows everyone, and if you are new they welcome you with open arms. 3. The company does many things to benefit their employees. We have employee appreciation day when the Ceo and bosses serve their employees for lunch and entertain us for the day. The Benefits Package is amazing (insurance, 401k, paid vacation time, etc.). They have a Christmas Party each year where they serve and recognize all employees. Also once a year CEO, Scott Moorehead, takes nominated Employees of the Month to an all expense paid vacation. Last year they went to Vegas. 4. Most importantly, there's nothing better than working somewhere where bosses value your input and make you feel invaluable to their team.

Cons

1. I do not like the fact that my department is open on the weekends. I wish we would be closed at least on Sundays. I have heard that may be a change coming soon, being closed on Sundays. I hope that does happen! 2. Our computer systems are a little out of date. I wish we had more up to date computer software.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid, flexible schedule, leadership and communication

Cons

The pay could be better

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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