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TCC Verizon Authorized Retailer

Engaged Employer

Store Manager - Store Manager TCC Verizon Authorized Retailer Employee Review

1.0
Oct 5, 2013
Recommend
CEO approval
Business Outlook

Pros

None. Its a job in a bad economy.

Cons

Payscale keeps changing. Staff keeps making less and less. Managers keep making less. Expected to work 45+ hour weeks. They have an illegal insurance program for cell phones where if a customer comes in to make a claim the staff takes the immediate hit from the loss. The company profits off the sale of the insurance and the staff takes the hit. Unrealistic goals. Very high turn over rate on employees. SUB industry standard pay and benefits. Horrible training. No support. I've met the owner of the company and he claims "If you want to make more work more". If you want to move up its a politics game. VP's hire their friends as Regional Managers. Never expect to move up from Manager if you get that far. If yo come up with a good idea It gets stolen from you. Marketing is a joke. HR and payroll was the only nice group they had. No security in the stores and stores in the North East have been robbed leaving employee's at risk.The company used to be fun and decent to work for several years ago. Now? It's not anymore and I discourage anyone from applying let alone shopping there.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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