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TCC Verizon Authorized Retailer

Engaged Employer

So happy I left - Retail Sales Consultant TCC Verizon Authorized Retailer Employee Review

1.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work at a busy store of live in Indiana where the cost of living is lower then you may be paid a living wage.

Cons

This job is presented to you as if it will be a career, where you will be able to move up within the company given hard work and dedication. You are sent to training for a few days in Marion, In. and then begin life as a sales rep which entails long hours of sitting in a retail location with no security. Pay is very low, even for managers which is about as high up as one can go in this company without moving to Marion, In. Store reps are paid $5 an hour and a low commission percentage and told that by selling certain products they can receive monthly bonuses. Problem is, the goals for the bonuses are set ridiculously high so you cannot hit them.The only people that I saw make money were people that worked in very high volume stores or people who cheated the system and inflated their numbers to make it appear that they were selling more. Many customers treat you very rudely and you are forced to put a smile on your face and accept it. Many managers are lazy and are only there to complete their 40 hours a week and then go home. Training is minimal after your initial training. Benefits are very expensive unless you are single. when all is said and done after two weeks of 85 hours worked helping angry customers, maintaining the store, etc you will see that after taxes your check is 9 or 10 dollars an hour and its not worth any of it.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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