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TCC Verizon Authorized Retailer

Engaged Employer

Great Company, but much too large to operate with a Mom & Pop shop approach - Store Management TCC Verizon Authorized Retailer Employee Review

3.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a great company with exceptional top level management. The company is partnered with major telecom organizations and growing in leaps and bounds. The franchise opportunities are also a plus for entrepreneurial minds.

Cons

From the regional levels on down, the company seems to operate like a Mom & Pop shop, with thin staffing, poor training, and unreasonable goals. The focus becomes more about numbers and $$$, less about quality of service, staff, and adequate training.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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