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TCC Verizon Authorized Retailer

Engaged Employer

Inability to see employee dissatisfaction. - Store Management TCC Verizon Authorized Retailer Employee Review

1.0
Jun 8, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are smarter than your regional manager (which you most likely will be) the sky is the limit for fun exciting new ventures.

Cons

I worked for this company for 3.5 years gave my time and dedicated a huge chunk of my life to wanting to make a career here while growing this company on the front line. Was managing a few different stores and training others. Always hit or goals and exceeded company expectations. I hate to say this but after time upper management should be able to identify issues and resolve them however by the unfortunate luck of the draw I had some terrible regional managers. Almost daily I communicated my dissatisfaction and even offered solutions, however they fell on deaf ears and caused me to lose the drive I have always had in succeeding. Managers are often treated poorly, staffing levels are a big problem and cause you to be burned out! I worked 70 hrs a week sometimes without any thank yous or appreciation.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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