employer cover photo
employer logo
employer logo

TCC Verizon Authorized Retailer

Engaged Employer

I should have paid attention to the reviews before working here - Retail Sales Manager TCC Verizon Authorized Retailer Employee Review

1.0
Feb 5, 2015
Recommend
CEO approval
Business Outlook

Pros

I really can't think of any, besides more experience

Cons

I could go on for hours. Pay is horrible unless you work in a busy store. Work/life balance is almost non existent. If you work for these people, they act like they own you and it does not matter what happens in your life, you are expected to be at work. If you have a 103 degree fever, tough, go to work. Your child is having surgery, tough, go to work. You get no sick days. The job posting mentioned "competitive vacation" you get NO vacation until after 1 year. Even then, you get 6 days. They openly tell you that your vacation, which has to be put in writing at least 2 months in advance, can be denied based on the needs of the business. I guess that's competitive with people who don't get vacation. The health insurance is very expensive. Micro management is the preferred business model here. Store managers have no say over anything. Reps have just as much power. If you need to go to the bathroom, you should probably ok it with your regional manager. There is no communication with this company. If you have a question and ask 3 people, you will get 3 different answers. This company has around a 60% turnover rate in the first year. I've worked in this industry for over 10 years and have never seen a company as disorganized as this. I could go on and on about many other issues, but I left this company and I'm done wasting my time on them.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

See reviews by: Helpful|Rating|Date|All