Pros
The only thing positive about the company I can mention is the "culture of good". Donations and community outreach for this company are a priority. But that's where it ends.... I guess it's to distract people of how horrible this company is.
Cons
1) For being a communications company, 1 thing they lack is communication... Policies and procedures are up in the air while people guess as what to do with certain situations and normal day to day communication down the "chain" to the reps is nonexsistent. 2) This company has 1 of the worst pay structures in the industry! I have been in wireless for 3 years and my wife has been in the wireless industry for 7 years. Between the 2 of us we have seen 6 different pay structures, some great, some not so great... $5 per hour isn't enough to live on. Although 15% commission sounds nice, it's 15% of a lower payout which isn't worth the hassle. 3) Lack of honesty and integrity from upper management. The company has no qualms about lying to you. Instead of a simple "yes, no or I honestly don't have a clue", you get either a B.S. answer or a run around. 4) The company prides itself on using the latest technologies in their stores but yet haven't figured out how to setup wireless printing (for those tasks that REQUIRE you to use a mobile device) creating double work for the employee. The computer systems are outdated and laggy (both the equipment and the operating system). The POS system is outdated as well and in no way streamlined for efficiency (making your job harder and longer than needed). The Qmadix accessories are unreliable (have been for the last 3 years of my experience with them) and cost too much.