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TCC Verizon Authorized Retailer

Engaged Employer

A lesson in dishonesty... - Assistant Manager TCC Verizon Authorized Retailer Employee Review

1.0
Jun 24, 2011
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay within cellular sales industry - Flexibility and willingness to move can be rewarded, as opportunities arise regularly throughout the company.

Cons

- Absurd hours, difficult to take vacation or maintain a social life - Extremely questionable business ethics in dealing with customer's confidential information and disclosure. Deceptive pricing tactics encouraged and practiced company wide. - Clique-like treatment practiced in both policy enforcement and promotion. Being friends with upper management is more valuable than job performance. - Deceptive store image: employees are encouraged to make false statements regarding customer account management abilities vs corporate stores. Stores are difficult to distinguish from corporate stores. Exaggeration, misinformation, and outright lying are all encouraged to make sales and charge fictional fees to customers. - Poor training. Most new hires are incapable of even the most basic of day to day tasks upon finishing the 2 week training program at corporate. - Fear-based management. Employees are constantly reminded of weakest sales categories and repercussions, yet rarely if ever congratulated or recognized for superior performance in others. - Constant changes in policy and pay structure eroding team-oriented environment. Pay has actually gradually decreased as overall sales have increased.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you get the hang out it. It's a cash money machine

Cons

If you don't know how to sell and just there to press keyboards than there's no money

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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