Good but could be better - Anonymous employee TD Employee Review

4.0
Feb 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay isn't bad, a lot of hours if you're looking for it, PTO is great, benefits

Cons

LEI is screwed up. The surveys are basically hard wired so its a guessing game whether you get a good one or not. You could be as loving with your customers as ever and they'll give you a great review but if they don't want to increase business you're screwed. That's all that really matters. Also you get surveyed by secret shoppers who are sent from corporate TD to rate your transaction. Some are these people are ruthless and don't care if you're busy with a line out the door, you better say their name 3 times,say your name , use a catch phrase to offer them a product, welcome them back, and make sure you seemed so delighted to take their transaction. Remember you don't know who this secret shopper is so you have to act like this with EVERYBODY till you get the report back saying you got shopped. It's just a messed up system.

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5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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